Who I am

My website address is: https://www.catrionaphillips.co.uk. I am a sole trader based in the UK and registered with HMRC. If you have any questions about this privacy policy or how your data is used, please contact me on catriona@catrionaphillips.co.uk.

The information I collect:

Online shop

When you purchase from me, I’ll ask you to provide information including your name, billing address, shipping address, email address, and credit card/payment details. I’ll use this information for to:

  • Send you information about your order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Comply with any legal obligations, such as calculating taxes
  • Improve my shop offerings

I store information about you for as long as I need the information for the purposes for which we collect and use it. For example, I will store order information for 6 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Payments

I accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy or the Stripe Privacy Policy for more details.

Cookies

What are cookies

A cookie is a small file sent from a web server to your computer whenever you visit a website. If you return to the website later, your browser sends the small file to the server to notify the website of any previous activity you engaged in on the site. Cookies cannot contain viruses or other malware, however they can be used to track browsing history and store information on the types of products or information viewed.

How does this website use cookies

If you visit the shop, cookies will be used to keep track of basket contents while you’re browsing this site. This site also uses Google Analytics to understand how you use the site and ways that I can improve your experience. These cookies track things such as how long you spend on the site and the pages that you visit so I can continue to produce engaging content.